Defective item is legible for replacement only in the country of purchase and shall apply only in case there is a manufacturing defect in the mechanism, hands and dial given that ALL the following conditions are met:

• Timepiece has not been subjected to physical abuse, mishandling, improper use, negligence or unauthorized repair.
• Timepiece must be returned within seven (7) days from the date of purchase.
• Timepiece is returned on its complete and original packaging.
• Timepiece is returned with its duly filled warranty card and original sales receipt.
• Timepiece is subject to inspection, discretion and further judgment on the part of the service center.

Additional conditions for online purchases:

• Timepiece is re-wrapped and inside the box or pouch with care, and in good condition as per original delivery.
• Timepiece is in a well-sealed box or pouch if sending back via courier service

Please note:

• If you received a timepiece that you did not order, we will arrange the pick-up and replacement of your order free of charge.
• If you received a timepiece which you believe has a manufacturer’s defect or is faulty upon receiving, please read our Warranty information and instructions. We will arrange the pick-up and replacement or repair of your timepiece free of charge.

Defective item is legible for replacement only in the country of purchase and shall apply only in case there is a manufacturing defect in the mechanism, hands and dial given that ALL the following conditions are met:

• Timepiece has not been subjected to physical abuse, mishandling, improper use, negligence or unauthorized repair.
• Timepiece must be returned within seven (7) days from the date of purchase.
• Timepiece is returned on its complete and original packaging.
• Timepiece is returned with its duly filled warranty card and original sales receipt.
• Timepiece is subject to inspection, discretion and further judgment on the part of the service center.

Additional conditions for online purchases:

• Timepiece is re-wrapped and inside the box or pouch with care, and in good condition as per original delivery.
• Timepiece is in a well-sealed box or pouch if sending back via courier service

Please note:

• If you received a timepiece that you did not order, we will arrange the pick-up and replacement of your order free of charge.
• If you received a timepiece which you believe has a manufacturer’s defect or is faulty upon receiving, please read our Warranty information and instructions. We will arrange the pick-up and replacement or repair of your timepiece free of charge.

The customer shall NOT have any claim under this warranty for repair or adjustment expenses if upon inspection it is found that:

1. The problem is caused by improper, rough or careless treatment;
2. The problem is caused by a fire or other natural calamity;
3. The problem is caused by improper repair or adjustment made by anyone other than a CASIO service center;
4. The case, glass, battery, or band is damaged or worn;
5. The proof of purchase is not presented when requesting service; or
6. The warranty period has expired.

• Battery – 6mos warranty upon purchase
• Mechanism – 1yr warranty upon purchase
• Hands and Dial – 1yr warranty upon purchase